Extending Customer Service Beyond School Building Doors with Karen Heath

EPISODE: 92

Let’s get strategic with your social media approach! In today’s interview, Karen Heath shares proven tactics to help your school celebrate the great stories happening in your school district.

IN THIS EPISODE, KAREN DISCUSSES:

A simple method used to preplan post content twice per year
How customer service training for your social media team can shape the interactions your school has with its followers
Why employee appreciation is so important for her agency and for schools everywhere
A special story that highlights the value of the programs provided for students

SPECIAL GUEST

Karen Heath

Supervisor of Communications

Berrien RESA, Michigan

Follow Karen on Twitter: @karen_heath

Email: karen.heath@berrienresa.org

School Website: https://www.berrienresa.org

Facebook: https://www.facebook.com/berrienresa

Twitter: https://twitter.com/berrienresa

Instagram: https://www.instagram.com/berrienresa/

USEFUL INFORMATION