Episode: 306
- Jeannette Hartwig is a one-person comms team – but that didn’t stop her from leading a customer service refresh across her district.
- You’ll love the simple, eye-opening tactic she used to uncover real customer service gaps.
- She created a go-to resource for staff that’s still making a difference – find out what’s in it!
- Plus, Jeannette’s using a few clever AI tools to better serve families… and they’re not as complicated as you might think.
SPECIAL GUEST
Jeannette Hartwig
Public Information Office & Webmaster
North Plainfield School District, New Jersey
Email: jeannette_hartwig@nplainfield.org
LinkedIn: https://www.linkedin.com/in/jeannette-hartwig/
Website: https://www.nplainfield.org
Facebook: https://www.facebook.com/northplainfieldschools/
Instagram: https://www.instagram.com/northplainfieldschools/
USEFUL INFORMATION
- Jeannette’s customer service presentation & tip sheet
- Live AI translation, captions, transcripts & more with Wordly.ai
- Order your copy of my book Social Media for Schools: Proven Storytelling Strategies & Ideas to Celebrate Your Students & Staff – While Keeping Your Sanity now!
- Interested in our membership program? Learn more here: https://socialschool4edu.com/
MORE RESOURCES
Free Video Training: Learn the simple secrets behind social media for K12 schools!
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